# Users & Access Control

You can view and manage the users who have access to your Green Stack tenant account using the **User Accounts** section of [Platform Configuration](broken://pages/7loUgEx14mGDzru34p8j).&#x20;

## User Accounts

To view and manage user accounts:

1. **Login** to the **Green Stack Console** and navigate to **Platform Administration**
2. Select **Users & Roles** from the sidebar

### Invite a new user

To add a new user to your Green Stack account:

1. Click **New User**
2. Provide the user's **First Name**, **Last Name**, and **Email Address**
3. Optionally, you may also provide the user's **Job Title** and **Employee ID**
4. Select an **Assigned Site** for the new user from the dropdown
5. Click **Save User** to send the invitation

### Responding to an Invitation

To activate your account when you receive an invitation:

1. Click **Activate My Account** in the email you received
2. When prompted in your browser, create a **new Counterbalance ID** account by providing your **email address** and a **secure password**
3. Your account will be activated

{% hint style="success" %} <mark style="color:green;">**Password Requirements**</mark>

New Counterbalance ID accounts must meet these criteria:

* At least eight characters
* At least three of the following:
  * Lowercase letters (a-z)
  * Uppercase letters (A-Z)
  * Numbers (0-9)
  * Special characters (e.g. !@#$%^&\*)
* No more than two identical characters in a row
  {% endhint %}

### Updating a User Account

To update an existing user account:

1. Navigate to **Users & Roles**
2. Select the **User** from the user listing
3. Click the **pencil icon** to open the editor
4. **Update** any fields as desired
5. Click **Save** to save the changes


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