Device Setup

Completing the setup of a new edge device involves choosing an installation location, connecting it to the building network, and establishing an internet connection.

Choosing an Installation Location

When choosing an installation location for a new edge device, it's important to consider the following:

  • A 120VAC outlet is required for powering the device

  • An Ethernet or WiFi connection is required for connecting to building networks and the internet

  • The device's ambient temperature cannot exceed 80°F

  • The device is not suitable for outdoor installation and must be kept dry and dust-free

Configuring Network Connections

The new edge device will be pre-programmed with the IP address settings you requested during the procurement process. Connect the device as instructed by your Counterbalance project engineer. If you need to modify device settings or adjust the installation plan, please contact support.

Device Pairing & Activation

Once a device is set up and connected to the Internet, you can pair it with your Green Stack account using the Green Stack Console.

To pair a new device:

  1. Log in to the Green Stack Console and navigate to System Configuration

  2. Select Edge Devices from the sidebar

  3. Click Activate Device

  4. Provide the twelve-digit serial number printed on the device

  5. Provide an optional Installed Location and Description

  6. Click Activate Device to complete the pairing process

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