# Global Settings

The Global Settings section allows you to configure platform settings that apply to your entire tenant account and affect all platform users. Here you can change your account name, configure data retention policies, and set global BACnet configuration options.

To manage global platform settings:

1. **Login** to the [**Green Stack Console**](https://go.counterbalance.io/gs-console--sysconf) and navigate to **System Configuration**
2. Select **Global Settings** from the sidebar

## Account Name

You can change the name of your organization or company and how it appears to your users.

1. Select **Change Name** from the *Account Name* section
2. Provide the desired **Account Name**
3. Click **Save Changes** to save your settings

#### See Also

* Change Billing Address

## Data Retention Policies

You can adjust how long Green Stack retains platform event and log data. The retention policies available in your account will depend on which data retention packages you have purchased.

### Policy Options

<table><thead><tr><th width="193">Policy</th><th width="275">Description</th><th>Default</th></tr></thead><tbody><tr><td><strong>System Event Logs</strong></td><td>User activity events such as point commands, alarm acknowledgements, and other system-generated log events</td><td>30 days</td></tr><tr><td><strong>Alarm Event History</strong></td><td><p>Historic alarm event data for events that have been cleared and acknowledged</p><p><em>Active and unresolved events are not affected by this policy</em></p></td><td>7 days</td></tr><tr><td><strong>Collector Samples</strong></td><td>Historic trend collector samples for active trend collectors</td><td>90 days</td></tr></tbody></table>

### Configure Retention Policies

To change the retention policies for your company or organization:

1. Click **Adjust Policies** in the *Data Retention Policies* section
2. Select the **desired retention duration** for each policy
3. Click **Save Changes** to save your settings

{% hint style="info" %}
Note, it may take eight to twelve hours for policy changes to take effect
{% endhint %}

## BACnet Settings

You can configure global BACnet settings including the BACnet priority array and BACnet alarm priority sorting.

To manage global BACnet settings:

1. Click **Change BACnet Settings** in the *BACnet Settings* section

### Priority Array Settings

You can configure which BACnet command priorities are available to your users and customize the labels that appear for each level. The priorities you disable here will be unavailable to your users in the commander.&#x20;

To enable/disable priorities:

1. Open the **Priority Enable/Disable** panel
2. **Toggle** priorities on or off as desired

To adjust priority labels:

1. Open the **Priority Labels** panel
2. **Modify priority labels** as desired
3. Click **Save Changes** to save your settings