Global Settings

The Global Settings section allows you to configure platform settings that apply to your entire tenant account and affect all platform users. Here you can change your account name, configure data retention policies, and set global BACnet configuration options.

To manage global platform settings:

1. Login to the Green Stack Console and navigate to System Configuration

2. Select Global Settings from the sidebar

Account Name

You can change the name of your organization or company and how it appears to your users.

1. Select Change Name from the Account Name section

2. Provide the desired Account Name

3. Click Save Changes to save your settings

See Also

• Change Billing Address

Data Retention Policies

You can adjust how long Green Stack retains platform event and log data. The retention policies available in your account will depend on which data retention packages you have purchased.

Policy Options

Policy	Description	Default
System Event Logs	User activity events such as point commands, alarm acknowledgements, and other system-generated log events	30 days
Alarm Event History	Historic alarm event data for events that have been cleared and acknowledged Active and unresolved events are not affected by this policy	7 days
Collector Samples	Historic trend collector samples for active trend collectors	90 days

Configure Retention Policies

To change the retention policies for your company or organization:

1. Click Adjust Policies in the Data Retention Policies section

2. Select the desired retention duration for each policy

3. Click Save Changes to save your settings

Note, it may take eight to twelve hours for policy changes to take effect

BACnet Settings

You can configure global BACnet settings including the BACnet priority array and BACnet alarm priority sorting.

To manage global BACnet settings:

1. Click Change BACnet Settings in the BACnet Settings section

Priority Array Settings

You can configure which BACnet command priorities are available to your users and customize the labels that appear for each level. The priorities you disable here will be unavailable to your users in the commander.

To enable/disable priorities:

1. Open the Priority Enable/Disable panel

2. Toggle priorities on or off as desired

To adjust priority labels:

1. Open the Priority Labels panel

2. Modify priority labels as desired

3. Click Save Changes to save your settings